The Instructional Designer role is responsible for designing instructor-led training classes on PenLink's software products for our external clients. The primary objective of this role is to design content that is impactful, engaging and enforces learning objectives through classroom experiences.
YOUR RESPONSIBILITIES
Partner with training, product management, sales, marketing and development to assess learning objectives and create materials instructor-led classes
Develop interactive, effective learning programs that communicate complex processes in a simple, easy to understand manner. Use instructional design principles throughout the phases of design
Create check points or evaluations to measure successful learning of objectives
Manage the end-to-end creation and maintenance of instructor-led class content.
Collaborate with training team members and subject matter experts to ensure curriculum meets objectives and blends with other training curriculum and methodologies with training team members and subject matter experts to ensure curriculum meets defined instructional objectives and blends with other training curriculum and methodologies
Maintain and revamp existing courses to accommodate changing PenLink software advancements, customer needs, government standards or guidelines and new best practices
Identify the skills, knowledge, information gaps of a particular customer base and create or suggest appropriate learning experiences to close those gaps
Stay up-to-date with developments in the field of learning and serve as an internal leader on best practices, new solutions, and emerging trends
Other duties as assigned
YOUR COMPETENCIES
Experience using instructional design philosophies
Expertise in technical writing and delivery of high-quality training programs
Excellent communication skills, both written and verbal, and able to communicate ideas concisely in a professional manner
Demonstrated skills in critical thinking, problem-solving, and the ability to manage changing priorities
Highly proficiency in time management, planning and prioritization
Exceptional organizational skills and attention to detail
Energetic team player who also works independently
Fast learner who easily adapts to of our growing and evolving business environment and fast-paced work environment
Ability to translate business goals and objectives into realistic training curriculum
YOUR EDUCATION & EXPERIENCE
BA or BS degree or equivalent work experience
3+ years of instructional design experience
Strong PC skills and expertise in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with learning management systems a plus
Law enforcement experience a plus